Gunston Hall

Gunston Hall Employment Opportunities

Guest Services Representative


Gunston Hall is pleased to announce a part-time guest services position at an unparalleled historic site on scenic Mason Neck in Fairfax County, Virginia.  We are seeking candidates who are friendly, people-oriented, love history, and are eager to share Gunston Hall’s story with visitors.  Guest services staff divide their time between the Visitor Center and the mansion.  Their responsibilities center around ensuring a positive and content-rich experience at Gunston Hall.  

Specifically, guest services staff

•    project a positive image, serving as an ambassador for the museum;
•    greet visitors, in a pleasant and welcoming manner;
•    lead tours that are accurate and engaging for visitors of all ages;  
•    assist with the preparation for and implementation of public programs and special events;
•    promote and relay accurate information about planned programs and events;
•    monitor the museum exhibitions in the visitor center and period room installations in the mansion;
•    interact with visitors throughout their time on the property;
•    answer telephones;
•    schedule tours and special events;
•    keep accurate records, including admissions records;
•    reconcile cash and charge receipts;
•    support other projects related to Gunston Hall’s educational mission.

The ideal candidate will be , interested in history, solution-oriented, detail-oriented, able to adapt to changing circumstances, and committed to presenting Gunston Hall in the best possible light to teachers, students, program attendees, museum visitors, and other members of the general public.

This position reports to the Director of Education and Guest Experiences.  It requires
•    excellent customer service skills;
•    responsibility and trustworthiness;
•    knowledge of basic office procedures;
•    ability to read and write the English language and to understand, follow, and give oral instructions;
•    knowledge of computers, telephone systems, audio-visual equipment, and cash registers;
•    ability to reconcile cash and credit card receipts;
•    ability to maintain an electronic calendar in order to schedule events;
•    exhibition of professional manner and dress at all times
•    ability to multi-task;
•    ability to lift up to 25 pounds.

Both weekend and weekday shifts are available; applicants should expect to work two to three days a week.  This is an hourly (wage) position.  It does not have health insurance, retirement or leave.  

To apply please send a letter of interest, resume, and Commonwealth of Virginia Job Application* to Rebecca Martin, Director of Education and Guest Experiences at This email address is being protected from spambots. You need JavaScript enabled to view it. by Wednesday, July 26, 2017.

Gunston Hall is an equal opportunity employer.

*To submit a Commonwealth of Virginia Job Application, please visit https://virginiajobs.peopleadmin.com/.  You will need to create an account, fill out a draft application, and email a copy of the application saved as a pdf.


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