Education Assistant
Part time/Full Time: Part Time
Wage: $16
Exempt Status: Non-Exempt
Gunston Hall is pleased to announce an opening for a part-time education assistants at an unparalleled historic site on scenic Mason Neck in Fairfax County, Virginia. We are seeking candidates who are friendly, people-oriented, loves history, and is eager to share Gunston Hall’s story with visitors. Education assistants divide their time between the visitor center and the mansion, and in some seasons education assistants spend significant time in outdoor locations. Their responsibilities center on ensuring a positive and content-rich experience at Gunston Hall.
Education Assistants are responsible for:
60% – Facilitating Educational Experiences
- Provide engaging, interactive, and informative tours of Gunston Hall for all ages.
- Impart key messages about George Mason and the Virginia Declaration of Rights.
- Maintain general knowledge about Gunston Hall, the founding period, George Mason, and the Virginia Declaration of Rights.
- Foster continuing conversation with visitors throughout their experience at Gunston Hall.
25% – Hospitality/Guest Services
- Greet visitors and orient them for a positive experience at Gunston Hall, including selling tickets.
- Answer telephones and direct calls to appropriate staff members as necessary.
- Keep accurate admissions records and reconcile sales at the end of each day.
- Create a welcoming environment for all volunteers.
- Ensure that the Visitor Center is ready for guests during open hours.
- Support administrative work of programs and special events.
- Promote and share information about public programs and special events.
10% – Supporting Education Team Initiatives
- Assist with the preparation and implementation of public programs and special events.
- Work on special projects as assigned, potentially including research projects, social media implementation, and program development.
10% – Safeguard Gunston Hall
- Monitor the museum exhibitions in the visitor center and the period room installation in the mansion.
The ideal candidate will be interested in history, solution-oriented, detail-oriented, able to adapt to changing circumstances, and committed to presenting Gunston Hall in the best possible light to teachers, students, program attendees, museum visitors, and other members of the general public.
This position reports to the Education Manager. It requires:
- excellent customer service skills;
- responsibility and trustworthiness;
- knowledge of basic office procedures;
- ability to read and write the English language and to understand, follow, and give oral instructions;
- knowledge of computers, telephone systems, audio-visual equipment, and cash registers;
- ability to reconcile cash and credit card receipts;
- ability to maintain an electronic calendar in order to schedule events;
- exhibition of professional manner and dress at all times;
- ability to multi-task;
- ability to lift up to 25 pounds.
Education Assistant must be available to work both weekday and weekend shifts, and should expect to work two days a week. This is an hourly (wage) position, earning $16. It does not have health insurance, retirement or paid leave.
Gunston Hall is an equal opportunity employer committed to diversity, equity, belonging, and inclusion. Qualified individuals who bring diverse perspectives and a wide range of experiences to the workplace are encouraged to apply.
If you need assistance in applying for this position, please contact Lacey Villiva, Education Manager, at [email protected].
To apply please submit a cover letter and resume online at https://www.jobs.virginia.gov.
Contact Information
Name: Debbie Wyatt-Smith
Phone: 804-225-2007
Email: [email protected]
Guest Engagement Associate
Part time/Full Time: Part Time
Wage: $16
Exempt Status: Non-Exempt
Gunston Hall is pleased to announce an opening for a part-time guest engagement associate at an unparalleled historic site on scenic Mason Neck in Fairfax County, Virginia. In addition, Gunston Hall’s vast grounds and an inside rental space act as a historic venue available for private events including but not limited to: weddings, meetings, conferences, celebratory life events, and 2-3 large scale festival type programs. A 550 sq. ft. Museum Shop is located in the Visitor Center. The shop sells a wide range of items for guests to purchase daily.
Guest Engagement Associates are responsible for:
50% – Visitor Services
- Greet visitors and orient them for a positive experience at Gunston Hall, including selling tickets
- Answer telephones and direct calls to appropriate staff members as necessary
- Keep accurate admissions records and reconcile sales at the end of each day
- Create a welcoming environment for all staff and volunteers
- Ensure that the Visitor Center and restrooms are ready for guests during open hours
- Support administrative work of programs and private events
- Promote and share information about public programs and special events
- Book tours and maintain tour schedule
- Provide engaging, interactive, and informative tours of Gunston Hall for all ages
- Impart key messages about George Mason and the Virginia Declaration of Rights
- Maintain general knowledge about Gunston Hall, the founding period, George Mason, and the Virginia Declaration of Rights
- Foster continuing conversation with visitors throughout their experience at Gunston Hall
30% – Private Event Experiences
- Greet private event guests and orient them for a positive experience at Gunston Hall
- Create a welcoming environment for all event attendees
- Book private event appointments
- Ensure that the Visitor Center and restrooms are ready for guests during event hours
- Enforce food and drink standards in the gallery spaces for event guests
- Provide setup support for private events – ability to lift 25lbs
20% – Other Duties as Assigned
- Employee will work public programs when requested
- Employee will undertake additional tasks to support the day-to-day and special operations of the museum when requested
- Monitor the museum exhibitions in the visitor center
- Assist with the opening and closing of the visitor center gallery spaces (unlocking/locking doors, turning lights on and off, resetting gallery hands on spaces, raising and lowering the flags)
This position reports to the Guest Engagement Manager.
Preferred Qualifications and Abilities for this Position Include:
- A Bachelor’s Degree or Equivalent, or previous work-related experience
- Excellent customer service and communication skills
- Responsibility and trustworthiness
- Ability to use a POS system
- The ability to lift up to 25lbs.
- Ability to work with staff of other departments and outside professionals
- Knowledge of basic office procedures and equipment such as computers, telephone systems, audio-visual equipment, and cash registers
- Ability to maintain an electronic calendar in order to schedule events;
- Ability to multi-task
An ideal candidate will be able to work both weekday and weekends, and should expect to work a regular, but flexible schedule of days and times, including holidays. This is an hourly (wage) position, earning $16. It does not have health insurance, retirement or paid leave.
Gunston Hall is an equal opportunity employer committed to diversity, equity, belonging, and inclusion. Qualified individuals who bring diverse perspectives and a wide range of experiences to the workplace are encouraged to apply.
If you need assistance in applying for this position, please contact Britt Fiocca, Guest Engagement Manager, at [email protected]
To apply please submit a cover letter and resume online at https://www.jobs.virginia.gov or https://www.jobs.virginia.gov/jobs/guest-engagement-associate-wooo4-fairfax-county-virginia-united-states
Contact Information
Name: Debbie Wyatt-Smith
Phone: 804-225-2007
Email: [email protected]